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Frequently Asked Questions


Is there a minimum balance required to open a checking account?

At First Kansas Bank, you can open your checking account with only $50!


What do I need to bring with me in order to open an account?

Opening an account with First Kansas Bank is easy! You only need to bring your valid drivers’ license or other government issued photo ID and your social security number. If you plan on setting up a Trust, Conservatorship, or Representative Payee account, be sure to bring those documents with you as well.


Am I required to keep a minimum balance in my checking account?

First Kansas Bank has several checking accounts to choose from. Contact us today and let us help you find the perfect account.


Do I have to have a checking account at First Kansas Bank to apply for a loan?

No, you do not have to have a checking account to apply for a loan.


Why does an account go inactive and what happens?

An account is considered inactive when the following exists:

  • There is no customer-generated activity for a period of 18 months on checking, savings or money market accounts. (Customers are assessed a $5 fee per month if the balance is below $100.)

Is it better to use a debit card than to write a check?

Here are some advantages to using a debit card:

  • Purchase details appear on your monthly checking statement so tracking your spending is easy.
  • Your card is accepted more readily than checks and saves the hassle of carrying cash or your checkbook.
  • Purchases are deducted directly from your checking account so there are no finance charges.
  • Hitting the credit button gives you the added security of not having to enter your PIN number.
  • Requires no personal ID, can be replaced quickly if lost or stolen, and there is no annual fee.

How do I apply for a loan?

No matter the type of loan you are wanting, you will first need to fill out an application. Please call First Kansas Bank and ask to speak with a Loan Officer. They will be happy to sit down with you in person or send you an application in the mail or via e-mail.


Do I have to do my banking at the branch I always use or where I opened my account?

You are welcome at ALL First Kansas Bank locations. Each of our locations have friendly staff that would be glad to help you at any time. For a complete listing of First Kansas Bank locations. Click here.


Do any First Kansas Bank locations stay open late?

All First Kansas Bank drive-up’s open at 7:30 a.m. and close at 5:30 p.m. To see a complete listing of First Kansas Bank locations and hours, Click here.


How do I report my First Kansas Bank Visa Check Card has been lost or stolen?

During regular business hours, please contact First Kansas Bank. After regular business hours, please call 1-877-226-2351.


What do I do if a check is posted to my statement for an amount different than the amount that it was written for?

Although not common, this situation can happen. Simply contact a First Kansas Bank location and they will research the problem and get it corrected as quickly as possible.


What if an electronic amount clears my account that I have not authorized?

If there is a phone number listed with the transaction, you should first try to contact the company directly. If there is not a phone number, you can contact First Kansas Bank to see if more information is available that would help you get in touch with the company. If not, one of our Customer Service Representatives can help you fill out the proper paperwork to dispute the transaction.


I have a foreign ATM transaction fee on my account, but I did not use a foreign ATM. Why am I being charged?

First Kansas Bank has six ATMs that can be used free of charge by First Kansas Bank customers. If you use and ATM that is not owned by the Bank (foreign ATM), there is a Foreign ATM Withdrawal fee of $1.75 (per transaction) charged by First Kansas Bank. This is in addition to the service charge that the bank who owns the ATM will charge. For example, if you withdraw $50.00 at a foreign ATM and that bank charges $2.50 for a transaction, you will see a withdrawal from your account for $52.50 within one or two days. However, when your monthly checking account statement cycles another fee of $1.75 will be charged by First Kansas Bank in a separate transaction. If you still have questions regarding a charge or withdrawal from your account, contact First Kansas Bank as soon as you notice the questionable charge.


I have forgotten my PIN number for my debit card-how do I find out my PIN?

First Kansas Bank does not store your PIN information, therefore, you will need to call or visit a First Kansas Bank location and have a Customer Service Representative help you order the PIN number. Or you may visit our First Kansas Bank located at 10th & McKinley to re-pin your card.


What is First Kansas Bank’s routing (or ABA) number and why would a company ask for this information?

Always be certain that you are confident in the company that you are doing business with before you give them your checking account information. A company asking for this information generally wants to initiate a transaction to your account electronically. In order to do this, they need to know the bank’s routing number so that the transaction can be routed to us via the banking system.

First Kansas Bank’s Routing Number is 101102564


How long does it take to get my Visa Check Card after I order it?

If you visit a First Kansas Bank location and order a card, you should receive your card in 7-10 business days.



 

 

 


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